Capture, manage, organise, automate and grow
Turn More Leads into Paying Customers with a CRM Built for African Businesses
No technical setup. No complicated onboarding. No learning curve. Your team can start using DuceCRM in minutes.
Unlock the features that boost your CRM experience.
Centralises all your lead sources
Capture Leads Everywhere
- Website forms
- Live chat widget
- Manual entry by your sales reps
- Email requests
- WhatsApp (coming soon)
- Social channels (coming soon)
- DuceBot AI chat assistant (coming soon)
Every lead is captured instantly with the correct source tag, contact details, and timeline.
Organise your pipeline visually
and move leads with clarity
Manage Your Entire Sales Pipeline
- New
- Contacted
- Follow-Up
- Warm
- Hot
- Closed
Your team always knows who to contact, what stage each customer is in, and what action is next.
Never forget to follow up again.
DuceCRM ensures accountability and structure
Automate Your Follow-Up Discipline
- Smart reminders
- Daily follow-up list
- Task scheduling
- Overdue alerts
- In-app notifications
- Full activity timeline
Your follow-up rate increases. Your conversion rate grows.
Access all customer profile
Store All Contacts and Company Information
- Contact details
- Company information
- Activity logs
- Notes
- Conversations
- Reminders
- Deals created
Your team always has the full customer history.
Centralises all your lead sources
The DuceCRM dashboard gives you the clarity you need
- Total leads
- Active leads
- Lead stages
- Conversion rate
- Team performance
- Daily, weekly, and monthly activity
You finally have full visibility over your sales environment.
Turn visitors into leads and deals with a single script.
Convert Website Visitors into Customers Instantly
- Live chat
- Automatic lead creation
- Automatic contact creation
- Automatic deal creation for checkout and pricing pages
- Visitor page URL tracking
- Referrer tracking
- Device and session insights
- Time-on-page tracking
- Chat to CRM sync
- Smart routing for teams
- Full transcript logging
Your website becomes a live sales engine.
All the perks to elevate your business
Efficient Communication
Ensured speedy responses and enhanced satisfaction.
Improved Engagement
Your customers get a more personalized experience.
Greater Efficiency
Centralized customer information and automates task.
Optimized Sales Strategy
Simplified sales strategy with predictive revenue forecasting.
Frequently Asked Questions
DuceCRM is a customer relationship management application that helps business owners manage their customers with features like social messenger integration and voice call features. Businesses can also improve sales with our analytics and sales forecast feature.
Yes we have streamlined features to suit your business type.
You can achieve that by using our social messenger integration and voice calls. Also, don’t forget our broadcast feature, which can allow you to communicate with all your customers at once.
Excited to get your business that CRM it needs?
Send us a mail
Consultation
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